FedEx will soon take photographs of packages at your doorstep to present proof of supply after they don’t require a signature.
“This is something e-commerce merchants and customers have been asking for, and we are proud to be the first to announce this service will be available to residential customers,” Brie Carere, FedEx’s chief buyer officer, stated in a press release saying this system at the moment.
The free service will be obtainable for each FedEx Express and FedEx Ground supply prospects with and with no login to the FedEx Delivery Manager, the corporate’s free portal.
The new program will clearly be a great supply of safety for FedEx, and it must also assist enterprise homeowners whose prospects report that their package hasn’t been delivered. It will even be a great useful resource for purchasers to determine whether or not or not packages ever made it to their door, particularly in the event that they’ve gone lacking.
Amazon rolled out an identical program known as Photo On Delivery again in 2018. It was meant to present proof of supply and assist prospects find their packages, however it was solely obtainable in sure areas. The program allowed the pictures to be utilized by Amazon to confirm a package’s location, carry out high quality management, and examine any points raised by a buyer, Amazon said. Customers who didn’t need photographs of their packages taken have been in a position to decide out of this system.
Customers with no FedEx account will find a way to view their picture by FedEx’s tracking tool by getting into their monitoring quantity. Those with an account can view it by the FedEx Delivery Manager.
FedEx says that the service will first be obtainable for FedEx Delivery Manager customers in “select markets” earlier than launching to prospects within the US and Canada in time for the vacation delivery season.