Amazon plans to shut down Amazon Care, the digital well being service it first launched in 2019, by the tip of the yr. The firm introduced the choice to Amazon Care staff on Wednesday, The Washington Post reported.
“Although our enrolled members have loved many aspects of Amazon Care, it is not a complete enough offering for the large enterprise customers we have been targeting, and wasn’t going to work long-term,” Amazon senior vp of well being Neil Lindsay in an electronic mail to employees shared with Fierce Healthcare.
Amazon Care began as a service for Amazon staff based mostly in Seattle. It paired digital well being care providers with the choice for an in-home go to from a nurse. The firm expanded this system nationwide simply this previous February, providing it to corporations in all 50 states who wished to supply the service to their staff. Amazon was nonetheless increasing the service as just lately as this month, when a webpage confirmed that it was adding mental health care by a partnership with psychological well being firm Ginger.
The transfer to shut down an in-house well being service comes on the heels of Amazon’s deliberate acquisition of the subscription-based major care firm One Medical. Amazon can also be reportedly keen on shopping for Signify Health, an organization that makes know-how for at-home well being care.
But this isn’t the primary time Amazon has abruptly shuttered a well being enterprise — Haven, a venture it launched with Berkshire Hathaway and JPMorgan Chase to disrupt the healthcare trade, collapsed in 2021. Its in-house pharmacy enterprise hasn’t been a serious driver towards Prime subscriptions, in response to a recent Morgan Stanley survey.
Amazon Care operations will end on December 31st.